Privacy Policy

1. Introduction

SelisAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility intelligence services.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, and company name when you create an account or request early access.
• Profile Information: Business details, industry, and preferences.
• Usage Data: Brand names, competitor information, and analysis queries you submit.
• Communications: Information you provide when you contact us for support.

3. Automatically Collected Information

When you access our Service, we automatically collect: device information (browser type, operating system), log data (IP address, access times, pages viewed), and usage analytics (features used, interaction patterns). We use cookies and similar technologies to collect this information.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to develop new features
• Monitor and prevent fraudulent activity
• Send marketing communications (with opt-out option)

5. Data Storage and Security

We store your data in secure, encrypted databases. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. Our infrastructure is SOC 2 Type II compliant and hosted in data centers with robust physical security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will delete or anonymize your personal data upon account deletion request, except where retention is required for legal compliance or legitimate business purposes.

7. Information Sharing

We do not sell your personal information. We may share information with: service providers who assist our operations (under confidentiality agreements); professional advisors (lawyers, accountants); law enforcement when required by law; and in connection with mergers, acquisitions, or asset sales.

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@selis.ai.

9. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements. Our legal bases for processing include: performance of contract, legitimate interests, and consent. You have the right to lodge a complaint with a supervisory authority if you believe we have violated your GDPR rights.

10. Cookies

We use cookies and similar technologies to: authenticate users, remember preferences, analyze traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may limit some Service functionality.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or our data practices, contact us at privacy@selis.ai or write to: